Disgruntled NamPost clerks claim inconsistent pay and unfair labour practices over social grant payments 

Nampost clerks have accused the national postal operator of unfair labour practices, citing inconsistent remuneration, unclear employment terms and high-risk conditions during social grant disbursements.

Speaking on behalf of the disgruntled workers, a spokesperson told The Namibian last week that the clerks are part of the social grant payment programme now administered by NamPost following its takeover by the Ministry of Finance.

The spokesperson chose to speak on condition of anonimity for fear of victimisation.

The clerks say they were recruited for the “high-risk” work last October.

They say they earn around N$3 900 per month for working 12 days a month.

The group further claims payments are inconsistent, with some workers receiving varying amounts each month.

Documents seen by The Namibian indicate that some clerks currently earn between N$4 000 and N$7 000 per month.

The group also questions disparities in remuneration, claiming that under previous arrangements at areas such as Epupa, clerks earned up to N$15 000 per month for similar responsibilities.

“This arrangement makes it extremely difficult for workers to meet basic living expenses such as rent, transport and food. Clerks also work long hours, including weekends, and face risks such as robbery and personal liability for cash shortages, yet there is little clarity and consistency regarding overtime compensation, and no meaningful employment benefits,” the spokesperson says.

Many of the clerks were recruited based on qualifications, but say their remuneration does not reflect their skills.

Some have been deployed outside their home areas, increasing their financial strain.

Efforts to seek assistance through official channels have allegedly not yielded results.

Responding to the concerns, NamPost acting chief executive Eldorette Harmse says the matter was first raised internally on 4 February, after which employees were engaged and provided with clarity on part-time employment agreements.

She says this included explanations on remuneration structures, payment processes and working schedules.

“Despite NamPost being committed to transparency and open to engagements with employees, it must be noted that specific employment terms and individual remuneration matters are confidential and cannot be disclosed publicly,” Harmse says.

She says NamPost is committed to maintaining good labour relations and lawful employment practices, and is open to engaging staff to address their concerns.

Harmse says remuneration and working agreements are governed by internal frameworks that consider operational requirements and contractual obligations.

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