NEDBANK Namibia would herewith like to respond to the letter by Mr.Peter Waechtler in The Namibian on 22 May 2007, ‘No Online Security at Nedbank’, and at the same time reassure clients who use the Nedbank online facility that all encryption is updated.
Please accept our sincere apologies for any inconvenience that may have been caused during the system revision of our online banking service encryption. Clients making use of Nedbank’s online banking services were notified online that from midnight on Saturday, May 19 2007, it was not recommended to continue with any banking transactions.The matter was immediately rectified on Monday morning, May 21 2007, and Nedbank Namibia assures all our valued customers that the necessary encryption certificate updates have been made.Please be assured that we continue to strive to provide both service excellence and innovative product offerings, and wish to thank our customers for their loyal support.Nedbank, NamibiaClients making use of Nedbank’s online banking services were notified online that from midnight on Saturday, May 19 2007, it was not recommended to continue with any banking transactions.The matter was immediately rectified on Monday morning, May 21 2007, and Nedbank Namibia assures all our valued customers that the necessary encryption certificate updates have been made.Please be assured that we continue to strive to provide both service excellence and innovative product offerings, and wish to thank our customers for their loyal support.Nedbank, Namibia
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