ISTORE, the South African based Apple products reseller has opened its first Apple Premium Reseller in Windhoek.
The shop is situated at the Grove Mall. As an Apple Premium Reseller, iStore is a dedicated hub for Apple products and accessories.
With 23 stores in Africa, iStore is the largest Apple reseller in Africa.
Istore officials said during the launch that the store will be offering after-sales services such as in-store complementary training, technical support, and technical set-up.
“The recent opening of iStore in Namibia and Zambia is an important milestone. It signals the start of iStore’s SADC expansion,” said Chris Dodd, SADC iStore commercial director.
“iStore now has more than 23 stores, mainly in South Africa but also in Nigeria and Zambia with a further five to six stores across Southern Africa in the pipeline. With so many stolen and counterfeit products, it is important for us to give customers peace of mind that they have a full after-sales service including the Apple guarantee, technical support and training. Namibian customers can now engage with Apple products in the same way as our international consumers are used to.”
iStore is now one of two Apple Authorised Service Centres in Namibia. This certification is granted by Apple, and facilitates the purchase of Apple genuine parts and certified technical staff. It also enables the service centre to repair any Apple product under warranty as well as provide out of warranty parts.
Dodd said iStore also offers free basic product training and services to all customers.
In line with the focus on education, students, teachers and lecturers qualify for 5% off any Mac all year around.
