MTC suspends over 320 000 unregistered customers

Mobile Telecommunications Limited (MTC) says it has suspended approximately 323 326 subscribers who failed to meet the 31 March SIM card registration deadline.

In an interview with The Namibian today, MTC spokesperson Erasmus Nekundi encouraged those whose SIM cards have been cut off to visit their nearest mobile homes to complete the SIM registration process.

Nekundi said MTC has done everything possible, ensuring they catered for Namibians in all areas and sending mobile teams to marginalised areas to allow subscribers to register.

And these people are still on the ground, he added.

“Registration of SIM cards will continue for the next three months, as per the regulatory framework, and as soon as those that have been cut off register their SIM cards, they will be able to reconnect.”

MTC chief human capital, corporate affairs and marketing officer Tim Ekandjo in a recent statement said: “As per the authority’s directive, the registration process ended on 31 March, following the extension from the initial deadline of 31 December 2023. In that sense, it now means that the unregistered customers will unfortunately be suspended from the network.

The suspension, however, does not mean that their numbers are de-activated.

“Suspension simply means that a suspended number will not be able to utilise any services for the interim, until one complies to the SIM registration process. This process is to last for 90 days effective 1 April to 1 July, or as otherwise decided for by authority.”

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