Bank Claims Have Hollow Ring

I WOULD like to add my voice to those who have complained about banks and the high charges they exact for (questionable) service.

Recently a member of our society needed some extra copies of bank statements, which a bank provided at N$7 per page! If we had taken the original statements to a photocopy centre we would have paid 40 cents per page. How can the bank justify charging as much as N$7? I wrote a letter to the bank manager about it but I have not received a reply.A few years ago the bank where I have my account stopped issuing cheques in foreign currencies.When I questioned the decision I was told that everything is done nowadays by electronic transfer.I pay a yearly subscription to a British magazine.The publishers will not accept electronic transfers from overseas.How can I pay the subscription? I wrote a letter to the bank manager about this also, but did not receive a reply.Some bank personnel do not seem to know that it is common courtesy to answer letters, even if the answer is negative.The bank advertisements which boast about quality service have a hollow ring! Dissatisfied Customer Via e-mailHow can the bank justify charging as much as N$7? I wrote a letter to the bank manager about it but I have not received a reply.A few years ago the bank where I have my account stopped issuing cheques in foreign currencies.When I questioned the decision I was told that everything is done nowadays by electronic transfer.I pay a yearly subscription to a British magazine.The publishers will not accept electronic transfers from overseas.How can I pay the subscription? I wrote a letter to the bank manager about this also, but did not receive a reply.Some bank personnel do not seem to know that it is common courtesy to answer letters, even if the answer is negative.The bank advertisements which boast about quality service have a hollow ring! Dissatisfied Customer Via e-mail