NWR has new chief operations officer

NAMIBIA Wildlife Resorts (NWR) has appointed Cobus Bruwer as chief operations officer as from 1 February 2017.

According to a statement from the company, Bruwer brings to the NWR vast operational experience which will greatly benefit the organisation in steering it towards maintainable growth. His previous experience as the managing director of SABMiller Namibia and Castle Brewing Namibia, respectively, stand him in good stead. Before his appointment to NWR, he was the director at Taranga Ventures – Tourism Project Management and Consulting.

Asked what he would pay special attention to, Bruwer was upbeat. “As Namibia is growing its popularity on the international destination charts, we need to ensure that we provide all our visitors with exciting and memorable experiences. At the onset, we are going to focus our efforts in making sure our property infrastructure and service levels are reviewed and aligned to match best-practice industry standards.

“We will ensure that we have first-class operating procedures in place, and that our operating resources are well-managed and employed in line with operational needs.

In addition, we are going to roll out a performance-driven management system to ensure the organisation is fully aligned and employees are clear about our immediate delivery goals,” he noted.

NWR managing director Zelna Hengari expressed delight over Bruwer’s appointment as it strengthens her vision of making NWR a great company as he is “a team member who can hit the ground running”.

“Now that we have a team member dedicated to improving service levels and maintenance, we certainly look forward to a much-improved customer experience for our guests,” she said.

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