Grootfontein debts drive prepaid water meter roll-out

The Grootfontein municipality has begun installing free prepaid water meters across the town to reduce residents’ debts and boost the town’s revenue.

Over 600 residents have applied for free water meters since Monday.

The roll-out forms part of the council’s strategy to improve revenue collection, reduce water losses, and address escalating debts. Grootfontein chief executive Indileni Lungameni says the programme seeks to boost revenue collection from the sale of water, account better for water losses, provide an accurate billing system, promote equitable water usage, and to halt escalating debt of both the municipality and clients.

The roll-out will cover the entire town and involves a team of 56 people, divided into groups of four.

Lungameni says more than 400 meters were installed on the first day and that the process is proceeding smoothly.
“We do not anticipate any delay in implementing the project,” he says.

A public notice issued by the acting chief executive’s office says installation will take place on weekdays between 07h30 and 16h00, and is expected to be completed by mid-January next year if site conditions remain favourable.

Teams will wear reflective vests branded ‘Item Engineering’ and carry identification cards.

Residents may request to see identification or confirm details with municipal officials before granting access.

The move to prepaid meters follows rising municipal debt, currently of N$217 million, and significant water losses due to leaks and unaccounted-for consumption.

The council says the system will allow residents to pay for water in advance, monitor consumption, and receive accurate billing data.

The roll-out is part of a broader municipal strategy to modernise infrastructure and manage water services more effectively across the town, including its informal settlements.

Community activist Pablo Haihambo has previously raised concerns about lack of access for residents, particularly vulnerable groups.

He said residents could face sudden disconnection when credit runs out, and urged the municipality to ensure safety nets, including free basic water units for the poor and clear emergency access guidelines.

The municipality encouraged households and business owners to prepare for visits from municipal staff.

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