The government has allocated over N$100 million under the medium-term expenditure framework to roll out open-access network infrastructure, ensuring access to digital services for citizens.
This was said by the minister of information and communication technology, Emma Theofelus, during the official opening of the 12th annual Southern Africa Postal Operators Association Postal Forum in Windhoek.
According to Theofelus, the focus should also extend to digital literacy.
“It is not enough to provide access; we must equip our people with the skills and confidence to navigate digital platforms safely and effectively. Digital literacy should be measured by the trust and confidence citizens have in digital systems, not merely by their level of education,” she said.
She added that Namibia’s e-commerce sector is undergoing rapid transformation, spurred by increased internet penetration and mobile connectivity.
As of 2021, Theofelus stated that Namibia had 1.3 million internet users, accounting for 51 per cent of the population. While still in its early stages, e-commerce holds immense potential for the country’s economy.
As e-commerce continues to grow, Theofelus highlighted the critical role of reliable postal and logistics services, noting that the backbone of a thriving digital economy is its ability to deliver goods efficiently and affordably.
Furthermore, she stated that Namibia boasts a road network of over 49 000 kilometres, and the government continues to invest in its expansion to ensure accessibility for all.
“The final leg of delivery, or last-mile delivery, is critical in ensuring that packages reach their destinations in a timely manner,” she added.
The minister emphasised that innovation must focus on enhancing service speed and affordability, stating that if a technological advancement does not lead to faster or cheaper deliveries, it holds little value.
Theofelus stressed that key drivers of e-commerce growth include government efforts to expand internet access and make data more affordable. Legislation has been used to ensure mobile network providers extend their services to sparsely populated areas, reducing the digital divide.
The minister also said the Electronic Transactions Act, data protection bill and cybercrime bill are creating a secure and enabling environment for e-commerce.
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