Bank Windhoek installs more deposit-taking ATMs

BANK Windhoek has completed the second phase of its roll-out programme of cash-deposit ATMs in the country’s northern,coastal and central regions.

“This development follows the successful trial-and-testing phase for our first cash-deposit ATMs at Katutura, Walvis Bay,

Kuisebmond and Maerua Mall branches earlier this year,” says Bank Windhoek’s national operations manager, David Nell.

“Though the initial roll-out was limited to a test-and-trial basis, we have received extremely positive feedback from our

customers, indicating a growing demand for self-service channels,” Nell says.

He says Bank Windhoek installed cash-deposit ATMs at Ondangwa, Ongwediva, Outapi, its main and Capricorn branches, as

well as at Platz am Meer at Swakopmund earlier this month.

“In our next phase, we expect to complete the installation and commissioning of cash-deposit ATMs at Okahandja, Arandis,

Henties Bay, Swakopmund, Omaruru, Gobabis, Nkurunkuru, Okakarara, Rundu, Katima Mulilo, Lüderitz, Oranjemund,

Karasburg, Mariental, Aranos, and Keetmanshoop before the end of 2021,” Nell says.

He says the cash-deposit ATMs offer Bank Windhoek customers the convenience of depositing money safely and securely at

any time of the day, and having it reflected instantly on their accounts.

In addition to withdrawals and deposits, the ATMs also offer transfer and PIN-change functionality.

Nell says the self-service aspect would allow customers to save time and experience excellent service options across various

channels in terms of customer convenience.

He says all Bank Windhoek ATMs are located at secure locations with additional security officers present to ensure customer

safety and peace of mind.

Nell says there is no limit on the amount or number of deposits for Bank Windhoek accounts.

“However, the maximum value deposit is N$5 000 to other banks. This service will be deployed across the cash-accepting

ATMs countrywide in the very near future,” he says.

“We are proud to offer this service to our customers. The cash-deposit ATMs signify our commitment to making banking more

convenient for our customers, and is indicative of many more great developments in the self-service segment,” Nell says.

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