Nampost Invites Feedback

WE refer to the letter published in your newspaper on May 19 2006, headlined ‘Hypocrisy Hangs on NamPost Walls’.

It is our passion to render an efficient and effective service, for that reason, NamPost considers any complaint/s from its valuable customers in a very serious light. NamPost has operational procedures to deal with customer complaints pertaining to the various business areas (postal/mail, parcels, agency services, courier, philatelic and banking).However, in order for us to address and resolve any complaints we do need the relevant details.We therefore invite the writer and any other of our valuable customers with complaints to contact the following persons: Mr Ambrosius Iipinge – General Manager: Postal Services at 081 127 3549Mr Geoff Bailey – Head: Post Offices at 081 127 2235Mr Alfons Hannibal – Manager: Mail Services at 081 127 6249 Ms H Maasdorp – Manager: Philatelic Services at 081 128 7215Mr Mike Rissik – General Manager: Courier Services at 081 129 3735Mr Patrick Gardiner – General Manager: NamPost Savings Bank at 081 127 2107Mr Bennie Jakobs – Acting General Manager: Marketing at 081 128 6745Mr Sakaria Nghikembua – Chief Executive Officer at 081 128 0131I would like to assure the writer that his/her complaints will be given the necessary attention and dealt with in a very serious manner.P Gardiner Acting Chief Executive Officer – NamPostNamPost has operational procedures to deal with customer complaints pertaining to the various business areas (postal/mail, parcels, agency services, courier, philatelic and banking).However, in order for us to address and resolve any complaints we do need the relevant details.We therefore invite the writer and any other of our valuable customers with complaints to contact the following persons: Mr Ambrosius Iipinge – General Manager: Postal Services at 081 127 3549 Mr Geoff Bailey – Head: Post Offices at 081 127 2235 Mr Alfons Hannibal – Manager: Mail Services at 081 127 6249 Ms H Maasdorp – Manager: Philatelic Services at 081 128 7215 Mr Mike Rissik – General Manager: Courier Services at 081 129 3735 Mr Patrick Gardiner – General Manager: NamPost Savings Bank at 081 127 2107 Mr Bennie Jakobs – Acting General Manager: Marketing at 081 128 6745Mr Sakaria Nghikembua – Chief Executive Officer at 081 128 0131 I would like to assure the writer that his/her complaints will be given the necessary attention and dealt with in a very serious manner.P Gardiner Acting Chief Executive Officer – NamPost