MTC And Visually Impaired

MTC And Visually Impaired

FIRST I would like to thank MTC for positive, enjoyable and affordable changes made recently, like reduction in rates and reduction in prices of starter packs – there are too many to mention.

The only concern I have is about the visually impaired people who now find it hard to know the balances on their phones. I fail to understand the reason as to why the “voice balance enquiry system” was terminated recently.This is the only way that allows these people to know their balances.Despite myself not being the victim of this situation, I have these fellow Namibians at heart.So I’m urging our service provider to return this system in order to accommodate all of their clients.I hope and wish my complaint will be heard and considered.Thank you MTC, keep on connecting people, your service is essential.John F Nghaamwa Via e-mailI fail to understand the reason as to why the “voice balance enquiry system” was terminated recently.This is the only way that allows these people to know their balances.Despite myself not being the victim of this situation, I have these fellow Namibians at heart.So I’m urging our service provider to return this system in order to accommodate all of their clients.I hope and wish my complaint will be heard and considered.Thank you MTC, keep on connecting people, your service is essential.John F Nghaamwa Via e-mail

Stay informed with The Namibian – your source for credible journalism. Get in-depth reporting and opinions for only N$85 a month. Invest in journalism, invest in democracy –
Subscribe Now!

Latest News