FNB Namibia toasts top performersBy: STAFF REPORTER
FNB Namibia recently awarded their management, branches and business units for outstanding results achieved over the last year. The awards were aligned with FNB Namibia’s four strategic pillars, namely people, efficiencies, customers and stakeholders.
Winner of the best staff engagement was Internal Audit, while the Lüderitz branch was named the winner of the business unit with the highest year-on-year improvement in staff engagement. Esme Kruger, Tiemo Dopbberstein and Magrieta Victor were also awarded for exemplary leadership under the People Pillar.
The efficiency pillar is made up of three categories whereby best innovation campaign winners were Rene Botes, Herman Kruger and Albertus Kotze for best innovation, which also made the top 50 in South Africa. Strategic Marketing and Communications got a trophy for the best participation in the innovations campaign.
The Keetmanshoop branch received the best routine audit award while the winner of the best credit audit was the Omaruru branch. Under operational excellence, Treasury and Specialised Banking Services was announced the winner.
For the strategic pillar Customers, Home Loans emerged as winner of the service excellence award by being the business unit rendering the best external service. CellPhone banking was victorious in the category for the business unit showing the best sustainable customer growth.
Under the stakeholder pillar the business unit with the best sustainable growth in sustainable profitability was Branch Banking, represented by the three top performing branches, Prosperita, Walvis Bay and Windhoek Main Branch, while the manager doing the most for FNB’s image was well-known FNB Group Economist, Daniel Motinga.