07.05.2004

Nobody 'Home' at Ministry?

LIKE many other African countries, I can see Namibia failing as well, instead of developing.

Today, I made 15 phone calls to the Ministry of Home Affairs from

the UK and the phone went on ringing without an answer.

When an answer finally came, happily, I said what I had to say

to the lady who then told me to hold on, and two minutes later she

decided to cut off the phone.

 

I tried again and the lady simply picked up the phone and put it

aside without a word.

 

All I could hear is women's voices.

 

After 30 minutes of waiting, I cut off the phone.

 

Tried again and the same happened and so on, except this time

when she picked up the phone, she answered and cut it off straight

away.

 

Three hours of this going on, I then decided to make a complaint

and I was told to ring 292 2133/093, but on both numbers there was

no answer.

 

This is how my day ended, without any help at all.

 

And these are civil servants who are supposed to be serving the

public.

 

Africans, are we ever going to progress? Can we be honest with

our work? We certainly want to earn more and more for doing

nothing.

 

Surely it is time the Government considered efficiency in these

appointments.

 

This culture in Government departments has got to change, so we

can stand up and be proud of our own work.

 

Meanwhile, we have so many unemployed in the country who could

possibly do a better job.

 

How do you expect Namibia to develop if the people in the

Namibian Government are not working hard? Are these staff members

trained to do the Job? Are they the right people? One wonders! In

the interest of every Namibian, I think it time the Government

acted on such matters.

 

It is not only the Home Ministry, but other ministries are not

much different.

 

I am sure most readers will confirm this.

 

If you call a Ministry after 14:00 it is very hard to get

through, but at Home Affairs one can hardly get through at all.

 

I always call in the morning, but today I had no choice but to

continue trying - even in the afternoon.

 

Namibians have to work together to succeed.

 

Concerned Black Namibian in UK

 

Note: Name and address supplied - Ed.

 

When an answer finally came, happily, I said what I had to say to

the lady who then told me to hold on, and two minutes later she

decided to cut off the phone.I tried again and the lady simply

picked up the phone and put it aside without a word.All I could

hear is women's voices.After 30 minutes of waiting, I cut off the

phone.Tried again and the same happened and so on, except this time

when she picked up the phone, she answered and cut it off straight

away.Three hours of this going on, I then decided to make a

complaint and I was told to ring 292 2133/093, but on both numbers

there was no answer.This is how my day ended, without any help at

all.And these are civil servants who are supposed to be serving the

public.Africans, are we ever going to progress? Can we be honest

with our work? We certainly want to earn more and more for doing

nothing.Surely it is time the Government considered efficiency in

these appointments.This culture in Government departments has got

to change, so we can stand up and be proud of our own

work.Meanwhile, we have so many unemployed in the country who could

possibly do a better job.How do you expect Namibia to develop if

the people in the Namibian Government are not working hard? Are

these staff members trained to do the Job? Are they the right

people? One wonders! In the interest of every Namibian, I think it

time the Government acted on such matters.It is not only the Home

Ministry, but other ministries are not much different.I am sure

most readers will confirm this.If you call a Ministry after 14:00

it is very hard to get through, but at Home Affairs one can hardly

get through at all.I always call in the morning, but today I had no

choice but to continue trying - even in the afternoon.Namibians

have to work together to succeed.Concerned Black Namibian in

UKNote: Name and address supplied - Ed.