27.02.2004

Frustrated about NBC Tswana Service

LISTENERS of the NBC Setswana Service have been complaining on air since last year about the poor quality of programme content and the quality of some of the presenters employed at the Setswana Radio Service.

However, the manager of the station does not seem to care.

Early this year he sort of tried to respond, but he failed

totally to address the core of the complaints.

 

He was very defensive and made statements to the effect that

listeners had to understand that the service was still a child that

was learning to crawl.

 

That was really amazing.

 

After more than 21 years, the manager of the service still tries

to shoot down complaints by remarking that the service is a

child.

 

What sort of child is this? Is it a moron? I hope you will

excuse my language, but I cannot not put it in a more polite

way.

 

I am just trying to put things into perspective.

 

I wonder whether any other indigenous radio services are also

still experiencing teething problems after more than 21 years of

broadcasting.

 

Actually, some of the complaints were triggered by the

resignation of some very outstanding presenters and the employment

of some new presenters.

 

Towards the end of April last year, a certain gentleman joined

the NBC's Setswana service.

 

This gentleman can hardly speak Setswana - some pre-primary kids

would beat him hands-down.

 

To illustrate my point, this gentleman has never - since his

employment as a presenter - read a full news bulletin.

 

Apparently, he is being trained since last year to translate the

news from English into Setswana and to read it.

 

If this gentleman could speak Setswana - as one would expect a

radio presenter to be able to do - it would not have been necessary

to spend more than a year on training him.

 

The truth is that this presenter is incompetent.

 

He is not fluent in Setswana, and struggles to express

himself.

 

We, the listeners would like to know why the NBC employs such

incompetent people? Or is it just for the Setswana service?

Furthermore, what are the qualifications required of radio

presenters? Who decided that an applicant for a position is fluent

in that particular indigenous language? Or, according to the NBC's

criteria, what amounts to being fluent in a particular language? Is

there no uniform system of testing the linguistic ability of all

new indigenous language presenters? Whoever does the selection is

doing listeners of this radio station a great disservice.

 

So-called presenters are struggling to express themselves in a

language they are supposed to be fluent in.

 

The linguistic competence of this particular presenter is so low

and his knowledge of Setswana so rudimentary that he tries to make

up for his incompetence by constructing the most ungrammatical

phrases and sentence constructions ever, not to mention his

pronunciation.

 

Frankly, he would be a headache to any grammar teacher.

 

Moreover, any Setswana-speaking person who has had some decent

schooling or is an accomplished mother tongue speaker would say

that this gentleman is definitely not radio material.

 

If he was an English language presenter, he would have been

booted out long ago.

 

To give you an idea of how bad things have got, last year one of

the presenters read the news in Setswana at one o'clock.

 

The main news item was the Caprivi secessionist trial and the

controversy surrounding it.

 

That was the same day on which this case was postponed until

this year.

 

Well, according to the news reader, there were three judges in

the Caprivi trial, there was the prosecuting judge (instead of

saying prosecutor) there was the defending judge (defence lawyer)

and there was the presiding judge.

 

Imagine the confusion.

 

People were totally dumbstruck.

 

This particular news reader most probably does not know the

difference between a judge and a lawyer and the difference between

a lawyer and a prosecutor.

 

I had to tune to the English bulletin to get the correct

version.

 

There are appropriate terms in Setswana for judge, lawyer and

prosecutor but this news reader misinterpreted the terms.

 

Also some of the presenters incorrectly refer to the prosecutor

general as chief justice.

 

My understanding is that the prosecutor general is the chief

prosecutor, not a judge, he does not judge cases.

 

He goes to court to prosecute people or decides who should be

prosecuted.

 

This again demonstrates how shallow some of these presenters

are.

 

Actually, when some of them read the news you can never be sure

of what you have heard, you always have to tune into the English or

Afrikaans news bulletin to get the correct version.

 

If basic terms like these confuse them, then these guys do not

really understand the English that they are translating into

Setswana.

 

Or is it that their Setswana is not up to scratch? Finally, not

all is doom and gloom.

 

Some of the presenters are really excellent, they have good

voices, are fluent, and have very pleasant faces as presenters,

especially Conrad, Marina and Sima.

 

In conclusion, I would like to ask the manager of the radio

services; how does it come that incompetent presenters like these

are employed by the NBC? I would appreciate immediate action to

investigate the complaints raised in this letter.

 

We are tired of complaining and being ignored.

 

Anonymous Windhoek Via e-mail

 

Early this year he sort of tried to respond, but he failed totally

to address the core of the complaints. He was very defensive and

made statements to the effect that listeners had to understand that

the service was still a child that was learning to crawl. That was

really amazing. After more than 21 years, the manager of the

service still tries to shoot down complaints by remarking that the

service is a child. What sort of child is this? Is it a moron? I

hope you will excuse my language, but I cannot not put it in a more

polite way. I am just trying to put things into perspective. I

wonder whether any other indigenous radio services are also still

experiencing teething problems after more than 21 years of

broadcasting. Actually, some of the complaints were triggered by

the resignation of some very outstanding presenters and the

employment of some new presenters. Towards the end of April last

year, a certain gentleman joined the NBC's Setswana service. This

gentleman can hardly speak Setswana - some pre-primary kids would

beat him hands-down. To illustrate my point, this gentleman has

never - since his employment as a presenter - read a full news

bulletin. Apparently, he is being trained since last year to

translate the news from English into Setswana and to read it. If

this gentleman could speak Setswana - as one would expect a radio

presenter to be able to do - it would not have been necessary to

spend more than a year on training him. The truth is that this

presenter is incompetent. He is not fluent in Setswana, and

struggles to express himself. We, the listeners would like to know

why the NBC employs such incompetent people? Or is it just for the

Setswana service? Furthermore, what are the qualifications required

of radio presenters? Who decided that an applicant for a position

is fluent in that particular indigenous language? Or, according to

the NBC's criteria, what amounts to being fluent in a particular

language? Is there no uniform system of testing the linguistic

ability of all new indigenous language presenters? Whoever does the

selection is doing listeners of this radio station a great

disservice. So-called presenters are struggling to express

themselves in a language they are supposed to be fluent in. The

linguistic competence of this particular presenter is so low and

his knowledge of Setswana so rudimentary that he tries to make up

for his incompetence by constructing the most ungrammatical phrases

and sentence constructions ever, not to mention his pronunciation.

Frankly, he would be a headache to any grammar teacher. Moreover,

any Setswana-speaking person who has had some decent schooling or

is an accomplished mother tongue speaker would say that this

gentleman is definitely not radio material. If he was an English

language presenter, he would have been booted out long ago. To give

you an idea of how bad things have got, last year one of the

presenters read the news in Setswana at one o'clock. The main news

item was the Caprivi secessionist trial and the controversy

surrounding it. That was the same day on which this case was

postponed until this year. Well, according to the news reader,

there were three judges in the Caprivi trial, there was the

prosecuting judge (instead of saying prosecutor) there was the

defending judge (defence lawyer) and there was the presiding judge.

Imagine the confusion. People were totally dumbstruck. This

particular news reader most probably does not know the difference

between a judge and a lawyer and the difference between a lawyer

and a prosecutor. I had to tune to the English bulletin to get the

correct version. There are appropriate terms in Setswana for judge,

lawyer and prosecutor but this news reader misinterpreted the

terms. Also some of the presenters incorrectly refer to the

prosecutor general as chief justice. My understanding is that the

prosecutor general is the chief prosecutor, not a judge, he does

not judge cases. He goes to court to prosecute people or decides

who should be prosecuted. This again demonstrates how shallow some

of these presenters are. Actually, when some of them read the news

you can never be sure of what you have heard, you always have to

tune into the English or Afrikaans news bulletin to get the correct

version. If basic terms like these confuse them, then these guys do

not really understand the English that they are translating into

Setswana. Or is it that their Setswana is not up to scratch?

Finally, not all is doom and gloom. Some of the presenters are

really excellent, they have good voices, are fluent, and have very

pleasant faces as presenters, especially Conrad, Marina and Sima.

In conclusion, I would like to ask the manager of the radio

services; how does it come that incompetent presenters like these

are employed by the NBC? I would appreciate immediate action to

investigate the complaints raised in this letter. We are tired of

complaining and being ignored. Anonymous Windhoek Via e-mail